Frequently Asked Questions

After updating to macOS 10.14 Mojave, the Anti-Oops! feature no longer works in Mail?

Before going forward, in order to fix this problem or error 6020, make sure you are using the most up-to-date version of Antidote. Instructions are available here.

Then, follow these steps to activate your Antidote’s Anti-Oops! feature in Mail 12.0:

  1. Launch Mail 12.0

  2. Open Mail preferences: Mail menu > Preferences…

  3. In the window that appears, select the General tab

  4. Click on the Manage plug-ins… button located on the lower left part of the window
    • Check the Antidote – PJ.mailbundle box
    • Click on Apply and Restart Mail.

If the problem persists, please submit a request from our Help Center.