Deployment in an Organization

Uninstalling Antidote 11

Prerequisites

• Antivirus and anti-spyware programs are disabled.
• All applications are closed.
• For network installation only:
  • The Antidote folder is protected and cannot be accessed over the network by any other user. The Antidote folder indicates the location in which Antidote is installed (e.g. F:\Antidote or F:\Program Files\Druide\Antidote 11).
  • Users who share applications (particularly Antidote) from this server must be disconnected from the shared folder. It is not enough for them to quit Antidote.
  • The client workstation from which you are carrying out the operation has read, write, delete and create access to the Antidote folder.

Uninstalling local installations that were deployed from one workstation to another or from the command line

The Antidote 12 installer should uninstall Antidote 11. However, if you prefer to uninstall Antidote 11 in a different way, from one workstation to another, you can do the following:

1. Ensure that the conditions are met (see prerequisites).

2. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote 11 and then click “Uninstall”. It is also possible to use one of the following command lines:

   msiexec /x "\\serveur\chemin\Antidote11.msi"  
   
   or (using the GUID product code, rather than the MSI file)  
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C921}  
   
   For a silent uninstall, add /qn, as in the following:
   
   msiexec /qn /x "\\serveur\chemin\Antidote11.msi"

3. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote 11 - Module français, then click “Uninstall”. It is also possible to use one of the following command lines:

   msiexec /x "\\serveur\chemin\Antidote11-Module-francais.msi"  
   
   or (using the GUID product code, rather than the MSI file)
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C922}  
   
   For a silent uninstall, add /qn, as in the following:
   
   msiexec /qn /x "\\serveur\chemin\Antidote11-Module-francais.msi"

4. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote 11 - English module, then click “Uninstall”. It is also possible to use one of the following command lines:

   msiexec /x "\\serveur\chemin\Antidote11-English-module.msi"  
   
   or (using the GUID product code, rather than the MSI file)
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C923}  
   
   For a silent uninstall, add /qn, as in the following:
   
   msiexec /qn /x "\\serveur\chemin\Antidote11-English-module.msi"

5. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote - Connectix 11 then click “Uninstall”. It is also possible to use one of the following command lines:

   msiexec /x "\\serveur\chemin\Antidote-Connectix11.msi"  
   
   or (using the GUID product code, rather than the MSI file)
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C924}  
   
   For a silent uninstall, add /qn, as in the following:
   
   msiexec /qn /x "\\serveur\chemin\Antidote-Connectix11.msi"

Uninstalling an administrative installation (run from source only) from a server

Uninstall Antidote 11 on each client workstation using an administrator account with the following instructions:

1. Ensure that the conditions are met (see prerequisites).

2. Use one of the following command lines to uninstall Antidote 11:

   msiexec /x "\\serveur\chemin\Antidote11.msi"  
   
   or (using the GUID product code, rather than the MSI file)
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C921}
   
   For a silent uninstall, add /qn, as in the following:
       msiexec /qn /x "\\serveur\chemin\Antidote11.msi"

3. Use one of the following command lines to uninstall the French module:

   msiexec /x "\\serveur\chemin\Antidote11-Module-francais.msi"  
   
   or (using the GUID product code, rather than the MSI file)  
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C922}
   
   For a silent uninstall, add /qn, as in the following:
       msiexec /qn /x "\\serveur\chemin\Antidote11-Module-francais.msi"

4. Use one of the following command lines to uninstall the English module:

   msiexec /x "\\serveur\chemin\Antidote11-English-module.msi"  
   
   or (using the GUID product code, rather than the MSI file)  
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C923}
   
   For a silent uninstall, add /qn, as in the following::
       msiexec /qn /x "\\serveur\chemin\Antidote11-English-module.msi"

5. Use one of the following command lines to uninstall Antidote - Connectix 11:

   msiexec /x "\\serveur\chemin\Antidote-Connectix11.msi"  
   
   or (using the GUID product code, rather than the MSI file)  
   
   msiexec /x {2643823D-D15F-4046-8388-401756A5C924}
   
   For a silent uninstall, add /qn, as in the following::
       msiexec /qn /x "\\serveur\chemin\Antidote-Connectix11.msi"

Before the removal can be completed, two conditions need to be fulfilled:

• Antidote 11 has been uninstalled from all client workstation.
• Antidote’s clean-up (deletion of registry keys) has been completed in each of the user accounts on the client workstation on which it was installed.

Once both conditions are fulfilled, delete the shared Antidote 11 folder to complete the removal.

Uninstalling an administrative installation (run from source only) by GPO

To uninstall Antidote 11, proceed as follows:

1. Ensure that the conditions are met (see prerequisites).
2. Use GPO to control the client portion of the uninstall on the workstations.
3. Only delete the shared Antidote 11 folder once the Antidote clean-up (deletion of registry keys) has been completed in each of the user accounts on which it was installed.

   Uninstalling Antidote from a client workstation will add a registry key (windows/run) to that workstation to clean up user accounts (delete registry keys) when each account is opened.

Uninstalling an installation using RDS

Uninstall Antidote 11 using the same administrator account that was used for the installation with the following instructions:

1. Ensure that the conditions are met (see prerequisites).
2. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote 11 and then click “Uninstall”.
3. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote 11 - Module français and then click “Uninstall”, if applicable.
4. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote 11 - English module and then click “Uninstall”, if applicable.
5. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote - Connectix 11 and then click “Uninstall”, if applicable.

Uninstalling an installation deployed with Intune

The Intune app package already include all that is necessary to uninstall Antidote 11. To ensure continuous availability, use a supersedence relation to automatically uninstall Antidote 11 when Antidote 12 is installed, as described when installing Antidote 12 for the first time.