Deployment in an Organization

Uninstalling Antidote RX

Prerequisites

• Antivirus and anti-spyware programs are disabled.
• All applications are closed.
• For network installation only:
  • The Antidote folder is protected and cannot be accessed over the network by any other user. The Antidote folder indicates the location where Antidote is installed (e.g. F:\Antidote or F:\Program Files\Druide\Antidote).
  • Users who share applications (particularly Antidote) from this server must be disconnected from the shared folder. It is not enough for them to quit Antidote.
  • The client workstation from which you are carrying out the operation has read, write, delete and create access to the Antidote folder.

Uninstalling local installations that were deployed from one workstation to another or from a server

Uninstall Antidote RX on each client workstation from an administrator account with the following instructions:

1. Ensure that the conditions are met (see prerequisites).
2. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote RX and then click “Uninstall”. Select “No” when Windows asks if you want to keep your personal settings (this window may appear in the background).

3. It is also possible to use one of the following command lines:

   msiexec /x "\\serveur\chemin\Antidote_RX.msi"
   
   or (using the GUID product code, rather than the MSI file)
   
   msiexec /x {A474EA56-5DBD-4181-8230-806A4762EA7F}
   
   For a silent uninstall (only for local command line installations) add /qn, as in the following:
   
   msiexec /qn /x "\\serveur\chemin\Antidote_RX.msi"

Uninstalling an administrative installation (run from source only) from a server

Uninstall Antidote RX on each client workstation using an administrator account with the following instructions:

1. Ensure that the conditions are met (see prerequisites).

2. Use one of the following command lines to uninstall Antidote RX:

   msiexec /x "\\serveur\chemin\AntidoteRX.msi"  
   
   or (using the GUID product code, rather than the MSI file)
   
   msiexec /x {A474EA56-5DBD-4181-8230-806A4762EA7F}

Before the removal can be completed, two conditions need to be fulfilled:

• Antidote RX has been uninstalled from all client workstation.
• Antidote’s clean-up (deletion of registry keys) has been completed in each of the user accounts on the client workstation on which it was installed.

Once both conditions are fulfilled, delete the shared Antidote RX folder to complete the removal.

Uninstalling an administrative installation (run from source only) by GPO

To uninstall Antidote RX, proceed as follows:

1. Ensure that the conditions are met (see prerequisites).
2. Use GPO to control the client portion of the uninstall on the workstations.
3. Only delete the shared Antidote RX folder once the Antidote clean-up (deletion of registry keys) has been completed in each of the user accounts on which it was installed.

Uninstalling an installation using RDS

Uninstall Antidote RX using the same administrator account that was used for the installation with the following instructions:

1. Ensure that the conditions are met (see prerequisites).
2. In Control Panel > Programs and Features or Programs > Uninstall a Program, select Antidote RX and then click “Uninstall”. Select “No” when Windows asks if you want to keep your personal settings (this window may appear in the background).